Delivery Charges
Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Delivery is subject to change and will be determined at the time of order.
Estimated delivery time assumes orders are placed before 12:00 noon. Orders placed late on Friday or on Saturday will not be processed until Monday.
Additional charges may occur on Priority, Overnight and International shipping if multiple attempts are made for delivery.
Please note the chart below refers to the smaller haberdashery items only. The (UK) FedEx delivery would be as follows for any mannequins.
Torso model £40.00 Excluding VAT
Full-Length £60.00 Excluding VAT
We will need the FULL delivery address for international orders to calculate shipping costs.
| Delivery Options | Delivery Times | Delivery Charges |
|---|---|---|
| Standard UK Delivery | 2 - 3 Working days from the order date | £3.95 |
| Express UK Delivery | For Orders Over 2kg | £9.75 - Up to 30kg |
| Standard Post - Isles of Scilly, Channel Islands, Isle of Man and Isle of White | 2 - 3 Working days from the order date | £4.95 |
| Express - Isles of Scilly, Channel Islands, Isle of Man and Isle of White | For Orders Over 2kg | £16.00 - Up to 30kg |
| Standard Post - Highlands & Ireland | 2 - 3 Working days from the order date | £4.95 |
| Express - Highlands & Ireland- Carrier 2 days | For Orders Over 2kg | £22.00 - Up to 30kg |
| Express- Northern Ireland | For Orders Over 2kg | £16.00 - Up to 30kg |
| International Zone 1 | 2 - 3 Working days from the order date | £70 - Up to 30kg |
| International Zone 2 | 3 - 4 Working days from the order date | £75 - Up to 30kg |
| International Zone 3 | 3 - 4 Working days from the order date | £80 - Up to 30kg |
| International Zone 4 | 4 - 5 Working days from the order date | £90 - Up to 30kg |
| International Zone 5 | 4 - 6 Working days from the order date | £112- Up to 30kg |
| Student Kenneform Delivery | Please See Information on Site | £40 |
RETURNS & REPLACEMENTS
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise.
Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.
A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Please allow 10 to 14 days for the processing of your return.