Delivery Charges

Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Delivery is subject to change and will be determined at the time of order.
Estimated delivery time assumes orders are placed before 12:00 noon. Orders placed late on Friday or on Saturday will not be processed until Monday.
Additional charges may occur on Priority, Overnight and International shipping if multiple attempts are made for delivery.

Please note the chart below refers to the smaller haberdashery items only. The (UK) FedEx delivery would be as follows for any mannequins.

Torso model   £40.00 Excluding VAT

Full-Length    £60.00 Excluding VAT

We will need the FULL delivery address for international orders to calculate shipping costs.

Delivery OptionsDelivery TimesDelivery Charges
Standard UK Delivery 2 - 3 Working days from the order date£3.95
Express UK DeliveryFor Orders Over 2kg£9.75 - Up to 30kg
Standard Post - Isles of Scilly, Channel Islands, Isle of Man and Isle of White2 - 3 Working days from the order date£4.95
Express - Isles of Scilly, Channel Islands, Isle of Man and Isle of WhiteFor Orders Over 2kg£16.00 - Up to 30kg
Standard Post - Highlands & Ireland2 - 3 Working days from the order date£4.95
Express - Highlands & Ireland- Carrier 2 daysFor Orders Over 2kg£22.00 - Up to 30kg
Express- Northern IrelandFor Orders Over 2kg£16.00 - Up to 30kg
International Zone 12 - 3 Working days from the order date£70 - Up to 30kg
International Zone 23 - 4 Working days from the order date£75 - Up to 30kg
International Zone 33 - 4 Working days from the order date£80 - Up to 30kg
International Zone 44 - 5 Working days from the order date£90 - Up to 30kg
International Zone 54 - 6 Working days from the order date£112- Up to 30kg
Student Kenneform DeliveryPlease See Information on Site£40

RETURNS & REPLACEMENTS

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise.
Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.
A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Please allow 10 to 14 days for the processing of your return.